We had to take our cat the other morning for emergency care. We were greeted immediately and he was quickly yet very thoroughly triaged and taken back. The staff whom we initially met were absolutely wonderful. We had to leave Jake there for a few hours so that further tests could be performed, and once we did speak with the vet regarding the possible differential, she was awesome. It amazed me how much time everyone took with us, and they treated Jake so wonderfully. The facility is immaculate, and our one glimpse of the “surgery” area revealed an impressive, state-of-the-art facility. It’s nice to know that there is such a wonderful emergency service within a quick and easy drive from our home in Norfolk. Hopefully, we won’t need further emergency services, but if we do, The COVE is where we’ll go.