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Care, Comfort, and Compassion - Chronicled

Please click here to submit your own Pet Tale. We'd love to hear from you.

Quotes

Riley

"The staff was wonderful with their treatment of my dog Riley Thursday evening! While outside after dinner, she managed to rip her nail partially off. I knew it needed to come off. Since my vet office was closed, I headed to The COVE. The staff immediately assessed the injury. Since Riley's injury was not life threatening, we waited our turn. The COVE was very busy with serious illness' that resulted in difficult decisions for pet owners. This takes a toll on the staff. When it was Riley's turn, they were all smiles and positive. I admire their courage and strength. I appreciate the attention and love they gave Riley. Today Riley acts as if nothing has happened. Thank you very much for taking care of her! It means so much to me and my family that you are so close and took care of Riley's "emergency"."

— Michele Bryan Garwood

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Sam

"I took my new rescue Sam in last Sunday. He was very sick with a 106.5 fever. I went in with only $200 to pay for medical expenses. I expressed this to staff and they worked with me on my budget. They did recommend him going into the kitty hospital that night. But I could not afford that. So they gave the best care they could on my budget. They gave him fluids and antibiotics and told me to call with any questions or concerns. Two days later he was back to his normal self. I just want to say thank you to the staff. They were fantastic! Their smiling faces were very comforting at such a scary time for me. I also just a received a check-up call for him, which is why I am writing this review. Thank you to The COVE staff from the front desk all the way up to the doc! You guys are great!! Keep up the great work!"

— Ashley Robinson

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Honey

"Never before have I been to such an excellent vet clinic! From the moment we entered to the time we left, we were impressed. Honey was greeted by name and examined by Meg. We were offered candy and water. Rhiannon even joked with my 14-year-old daughter saying Honey is going to be jealous you are petting another dog. Then, Rhiannon came out from behind the counter just to show Honey some love and extra attention so that Honey knew she was awesome. WOW! I will definitely recommend this place to my friends and family. You are amazing!"

— Jill Gwaltney

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Peppadew

"I had a really positive experience taking my 3 year old puggle, Peppadew, to The COVE after I discovered puncture wounds on his neck from a dog fight that he got into. I thought the fees were reasonable, the staff was extremely pleasant and informative. And I really appreciated that they printed out a set of care instructions for me and went over them with me. If they were a full service vet, I would consider switching."

— Amy Roberts

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Zoe

"Absolutely the best local emergency facility for your pets. They provided the most tender loving care to my Zoe. From my initial phone call to visits, I only witnessed true passion for the well-being of my Zoe as well as others with their pets. I have to say they not only treat our pets with awesome care but they are so sympathetic to us - the pet owners. I would definitely recommend this facility to anyone needing emergency care for their pet."

— Cyndi Ayers Strickland

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Bailey-TheCOVE.jpgBailey

"Happy 6th Belated Birthday to our Bailey girl! This sweet puppy turned 6 a few weeks ago while recovering from TPLO surgery. Today, she's feeling like a new dog & having a puppy paw-ty with her brothers. Thank you to Dr. Stallings & everyone at The COVE for everything you do for our fur babies."

Blanton Reckley

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Lulu

"The staff here was so amazing and truly compassionate. There was NO breed discrimination and that does sometimes happen! Thank you all for handling me and keeping me from totally losing my cool!”

— Beth Patterson

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Josie

"Friendly, caring staff! Recommended by North Suffolk Animal Clinic because they knew Josie would require 24/7 observation for a number of days due to xylitol ingestion(sugar free gum). She was taken back quickly. We were allowed to visit multiple times a day. We were given updates twice a day & more if requested. We felt completely confident in the care she was given. Hope we don't need them anytime soon but was completely impressed! Thank you COVE!!"

Nancy Crowder Rogerson

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Iggy-The-COVE-PetTale.jpgMaka

"Our family had our first, and hopefully last, iggy injury yesterday evening. The pups were playing with both of their human sisters in the room when, in the middle of zoomies, Maka got her leg under the couch and couldn't get it out before Krona ran into her. It was completely unavoidable. 

We scooped her up and got her to The COVE once we saw that she wasn't weight bearing (Maka screams all the way). The staff was very decisive and gentle with her. The first thing they did was triage, and then gave her pain meds, which made her, and me, much calmer. After the x-rays determined there was no fracture, they snuggled her a bit more and sent her home with antinflammatory meds and a light sedative. We were told many times to call anytime with questions or concerns. We will recommend The COVE to everyone. Thank you for taking such good care of our baby girl!

Today, I am having a hard time convincing her that she is injured."

— Jennifer Wilson

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Zelda

"I am very glad I went here. Last Sunday my baby ferret was having severe sneezing attacks that would last for minutes. I knew I couldn't wait for the regular vet to open the next day. I called several emergency vets in the Hampton/Newport News area and none of them would accept ferrets. Thankfully I called this place and they said to bring her in and they would care for her. I didn't mind driving across the bridge just to make sure my baby was okay. We got there and were seen pretty fast and they took her away to get her vitals. After that the wait was pretty long, but only because they had several emergencies so I was totally fine with waiting. They gave her some liquid antibiotics since she had an upper respiratory infection and they called a few days later to check on her, which was awesome! My baby is doing much better now and will definitely be returning to this place next emergency I have."

— Sydney D.