cross.jpg 24-Hour Emergency Services                                                                                                phone.jpg 757-935-9111

logo.jpg

Care, Comfort, and Compassion - Chronicled

Please click here to submit your own Pet Tale. We'd love to hear from you.

Quotes

COVE-Russell.jpgRussell

"I brought my 1-year-old lab in after suffering a heat stroke. As usual, everyone at The COVE from the front office to back was amazing, you always make me feel at ease when I admittedly am such a nervous dog Mama. I wouldn't go anywhere else for my urgent care dog needs - thanks again for all your care, support and expertise. Russell is doing well, the peace of mind you provided allowed me to get a good nights sleep!"

— Gail Marie Paige Temple

Quotes

Midas

“Dr. Stallings was personable and informative. I had a clear understanding of my dog's condition and the recommendations. I'm sure he was very busy that day, but I felt like he spent an adequate amount of time with me and I did not feel rushed. Brandi was also helpful, pleasant, and knowledgeable.” 

— Lorraine Thompson

Quotes

Link

"I only have good things to say. Your place looks really good, and very clean inside...honestly, I think it's the nicest veterinary office I've ever been to. I thought the staff was great, at least the ones I met. Kelsey and Danielle were both friendly and seemed very knowledgeable, and took the time to answer all our ridiculous questions. Link went to Kelsey for protection during his exam so I think he has a new girlfriend. I was really impressed with Dr. Fox, she was very nice and patient with us, and laid out a plan for Link that was very clear and concise. Maybe it sounds dumb, but I love this cat more than anything. We had a bad experience with our last cat, the last time he was under anesthesia for dental work. I'm just really scared for Link to go through the surgery, and I know there's no guarantees and sometimes things happen you can't control and aren't your fault, but Dr. Fox made me feel he's pretty safe with you guys and in good hands. I know you will take care of him the best that you can, and I really couldn't ask for more. Whatever happens, you made me feel much more comfortable than I did - like we've got him at the best place, with the most qualified people.

I don't really care about the money. I researched your place before we came and read any reviews I could find. Some of the few complaints were about the expense. I expect medical treatment, especially at an emergency clinic, to be somewhat expensive unless your pet has health insurance. The exact same treatment for a human with no insurance would cost a lot more. I know it's tough living paycheck to paycheck, but if I couldn't afford this for him I would try to beg and borrow from my family, I would take out a loan, open a credit card, refinance my house...anything short of stealing. I would exhaust every option I could think of and then find a way to make it work by sacrificing something else. I don't think what you charge or asking for the deposit up front is unreasonable. Anyway, sorry for writing you a novel. Without even having the procedure done yet, I can say that I think you run a good practice and I'm very grateful that you are here. I can't thank you enough."

— Chris Picano

Quotes

Karma

"Our 12-year-old Labrador mix was referred to Dr. Stallings for a mass around her front left leg. The staff was very courteous, professional and caring. They were very thorough in examining her and making recommendations as far as treatment. They removed the very large mass and kept us informed throughout the procedure. I would highly recommend The COVE to anyone who has an animal needing specialized care."

— Darline Jeneary Kozich 

Quotes

Lyla

"I would like to take a moment to thank the staff and reception for their acts of kindness to my daughter and myself when we had to make the toughest decision of our life to let our sweet Lyla cross the RainbowBridge. She was hospitalized for 4 days at The COVE. I can't thank Dr. Small enough for trying to save our baby. She could no longer breathe on her own without oxygen. Everything was handled in a kind respectful manner and we were able to hold our baby until she took her last breath. Thank you from the bottom of our hearts. Fly free, my sweet angel. No more suffering."

— Judy and Cindy Latherow

Quotes

TheCOVE-Gracie.jpgGracie

"Gracie (short haired mini dachshund) came in to see y'all with a complete loss neurological response in her back legs. I was almost certain she had done herself in, but that night we decided she was owed that chance. Here she is quite a few weeks later, completely functional! If we had seen any other Vet and staff she may not have still been here. So thank you. Thank you for helping save our sweet girl. <3 our tiny humans thank you too."

— Christa Cox

Quotes

Rose

"I would like to take this opportunity to thank Dr. DeFalco and the Staff at The COVE for the treatment and care of our cat, Rose, today, he was a member of our family for 12 wonderful years. We would like to thank you all for giving him the care and letting him die with the dignity he deserved. Thank you."

— Randy Moore and Doug Dundalow

Quotes

COVE-Ice.jpgIce

"My Cat, Ice, had struggled for years with stomatitis, bad gums and horrible breath. Dr. Fox recommended that his teeth be removed. While a little nervous about this procedure, I felt confident in Dr. Fox's expertise. The procedure went very well and Ice's mouth is totally healed. Even without teeth, he eats dry food without a problem. Dr. Fox and The COVE staff are caring, diligent and very skilled. Thank you so much, Dr. Fox and staff!"

— Barrett Richardson

Quotes

Purrcilla

"Our furbaby stopped eating and after extensive trips to our vet, no reason could be found and we were referred to the The COVE. Purrcilla had a broken tooth with exposed roots which required extraction and a root canal. The COVE was wonderful to us! The team took outstanding care of our precious Purrcilla and us! Dr. Fox is an exceptional doctor and understands her patients and their parents extremely well."

— Robbie Trokel

Quotes

COVE-Cooper.jpgCooper

"I rushed Cooper to this vet after my regular vet told me on the phone to take him to the emergency vet asap. A friend recommended this place to me over the emergency vet closest to our house. Cooper was in pain and the people at The COVE immediately took him back for an exam while I filled out the paperwork. Unfortunately, our boy had tumors and internal bleeding from a ruptured spleen. The vet gave us all the medical details and her recommendation. On the worst day of our life, everyone at The COVE was compassionate and caring as we made the decision to help Cooper pass to the Rainbow Bridge. They made him comfortable as I waited with him for the rest of the family to arrive to say our goodbyes. We were there for several hours. The day is kind of a blur, but I would definitely recommend this vet, and I will come back for any other emergency care for our pets. We opted for a cremation so a couple of days later we returned for his remains. Nansemond Crematory made plaster paw prints and our boy's ashes were in a beautiful wooden box with his name on it. The COVE even sent a sympathy card that all the employees signed."

— Jennifer Sowers