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Care, Comfort, and Compassion - Chronicled

Please click here to submit your own Pet Tale. We'd love to hear from you.

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Pagan

"The sudden signs of dilated cardiomyopathy in my Dobie, Pagan, was more than frightening! Getting him to The Cove ASAP was a godsend! They diagnosed him and gave him care immediately and got him in his immediate care and probably saved his life at that moment! We are so thankful for their ongoing concern for his well-being under the circumstances of this genetic disease. We were so thankful that they were there when we needed them! Thanks guys!" - Tina and Zane Rogers

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Gus

"The team at The COVE was amazingly professional, friendly, and incredibly clear about what would happen. We were there for the dentistry, and I've never had such a thorough and detailed account of the procedures our dog went through. I've never been to a medical establishment (for any kind of animal--humans included) with such friendly, knowledgeable, and conscientious staff. Thanks." - Jonathan Neufeld

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Boomer

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"Thank you all so very much for taking such great care of our baby boy Boomer!! We appreciated the phone calls with the updates on how he did after shift changes. We are so impressed. We have come here many times to see Dr. Small and Dr. Fox. 

This was our first actual emergency and we felt good leaving Boomer there because our primary care veterinarian April Dove and other friends told us that he would be in the best hands. We can never repay you all for the loving care he got while getting his blood sugar under control and doing tests to make sure he was doing well. He is doing great at home tonight and ate like a champ!" - Lori Shaffer Pasternack 

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Sydney

"We were sent here for specialty care by our regular vet, Dog & Cat in Norfolk when our dog Sydney developed a heart condition. They were with us through many months of visits, and a 2 a.m emergency visit when my dog had a syncope episode. Sadly, we had to say goodbye to Sydney last week, and we got a note in the mail from them with small messages from the staff. As sad as our reason was for going there, we were very happy with our dog's care." - Michael Blevins

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Spirit

 

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"Well, I can put Dr. Stalling and his staff down in one word AMAZING! Love everything about them. They took care of my boy Spirit's ACL TPLO surgery. They were wonderful and so caring to Spirit. And took their time and explained all surgery and aftercare to us. Next month he's having his 2nd leg repaired. He is only 3 days into his 1st surgery. And doing great. And thank you so much for calling every day to see how he's doing! See you soon. Thank you "

- Renee Mitchell

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Sammy

“We were all treated very well. Dr. Small showed concern for Sammy and was very patient while explaining everything to us. Also, she was not pushing us to do a lot of testing that in her opinion was not necessary to treat Sammy. I will recommend your facility to anyone that I know that has pets. I'm very happy that your facility is open. Our fur babies don't always get sick from 8:00 am to 6:00 pm!!!”

- April Newman 

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Jackson

"We were from out of town when our dog became very ill and had to be hospitalized. The veterinarian Dr. Melissa Krause was excellent and so kind. Thank you all for the wonderful care that Jackson received. You even reimbursed us for meds that we didn't receive...wow!"

- Maggie Feagans

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Freyja 

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"Our fur baby was hit by a truck early Friday morning. We rushed her to The COVE and they took her immediately to run checks. The atmosphere is calming which is needed when you're going there for an emergency. The staff and doctors are very nice and truly care for the animals that come there. They welcome visitations and you can call anytime of day for updates. They are also good at calling to give updates every few hours as well. We were able to take our baby home around midnight."

- Sara S.

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Jake 

"We had to take our cat the other morning for emergency care. We were greeted immediately and he was quickly yet very thoroughly triaged and taken back. The staff whom we initially met were absolutely wonderful. We had to leave Jake there for a few hours so that further tests could be performed, and once we did speak with the vet regarding the possible differential, she was awesome. It amazed me how much time everyone took with us, and they treated Jake so wonderfully. The facility is immaculate, and our one glimpse of the "surgery" area revealed an impressive, state-of-the-art facility. It's nice to know that there is such a wonderful emergency service within a quick and easy drive from our home in Norfolk. Hopefully, we won't need further emergency services, but if we do, The COVE is where we'll go."

- Julie Craig Whalen

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"We had just adopted James and he came down with the worst fever and kitty cold I had ever seen. I thought he would not make it through the night. The COVE got our little guy in straight away and treated him with kindness and competency! We felt cared about right from the moment we walked in the door; all of my questions were thoroughly answered and it was evident that everyone there loves all animals. I was impressed with the cleanliness of the entire place and all care providers washed their hands before and after treating my little guy! This place is top notch. Thank you so much for saving my adorable baby James!"

— Amanda Pellerito